Because life is so often incomprehensible, books one can’t quite understand can seem truer and deeper than those one can.
Alain de Botton
Executive summaries over reports – 140 characters over email – texts and facebook posts over letters, these are all examples of the shortening of attention and time spent engaged with one idea. The modern working person does not have the time to spend thinking about an issue or problem for more than a few minutes. Their attention is spread across multiple mediums – computer, phone, face to face – they are busy all the time. In fact, a check of progress is to ask someone – are you busy? A positive response is good, a negative is met with raised eyebrows as if the absence of busyness somehow implies wrongness or failure.
This obsession with being busy, having interesting status updates and quick witted ripostes on social media is counterpoised with rising complexity and the need for leaders to engage with the deeper levels of problems rather than the surface presentation. Many of us skim along the top of things – linking together ideas at a surface level, regardless of their past usage or lineage. It is rare to come across someone who takes the time to think through an issue, we are rewarded for our ability to react quickly and make decisions on the run. When these decisions turn out to be less than optimal, we make more to fill the gap or try to re-direct the ship. We certainly don’t spend time looking at our assumptions, understanding history and identifying the deeper dynamics at work.